FAQ

You can call us on 1300 083 661 Monday – Friday 9:00am – 5:00pm AEST or email us at info@atamaliving.com.au

Atama has been a provider of customised furniture solutions to commercial and healthcare customers for over 30 years. We strive to balance quality and aesthetics with the functional outcomes required in modern healthcare environments. View our About Us page or for more information.

Quotes can be created directly from our site.

Simply add all desired items to your cart, click ‘view cart’ and in the top left corner select create quote from cart page.

Our delivery options provide our customers with a range of options to provide the most efficient and convenient delivery experience.

Your delivery options will be made available to you once you have finalised your quote. We will be in touch to confirm your lead and delivery times and cost.

Orders are processed within 2-3 business days. Most custom items are made to order and have lead times of 5-6 weeks.

All WA is classified as regional for Atama Living, feel free to check with us if items are in stock in WA to avoid any additional delays.

We deliver products using a number of local freight operators. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated upon review of your quote.

We accept both Visa and MasterCard at checkout.

Yes, an invoice is attached to your order confirmation email. You can also access copies of your invoices under the my account section of the website.

If your equipment is faulty we advise you to contact us at your earliest convenience with your proof of purchase. This process will trigger an internal course of action to investigate the problem, the status of the warranty and provide a plan for rectification.